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EasyLink Home > Support
Support
Frequently Asked Questions:
Click here to search our Frequently Asked Questions (FAQs) for additional information and helpful hints.
Customers requiring assistance with EasyLink's services may contact our support personnel via phone or electronic support ticket.
For U.S. Customer Service:
Service |
Toll-Free |
Local |
Hours of Support* |
Fax |
1-800-209-6245 |
1-937-415-2538 |
24/7 |
EDI/GMS |
1-800-872-6711 |
1-937-415-2556 |
24/7 |
IMS |
1-800-631-8097 |
1-937-415-2569 |
24/7 |
ICC.NET VAN |
1-888-422-4401 |
1-631-590-1010 |
24/7 |
Performance EDI |
1-888-321-8139 |
1-937- 415-2578 |
24/7 |
TradeGateway |
1-800-342-4401 |
1-937- 415-2579 |
24/7 |
EC Service Center |
1-800-292-8657 |
1-770-834-6469 |
M-F, 8:00a – 6:00p ET |
Managed Services
(Outsourcing) |
1-888-777-5232 |
1-413-499-5232 |
M-F, 8:00a – 5:30p ET |
| EDINetPartnership |
1-866-554-3265 |
1-770-834-6543 |
M-F, 9:00a - 6:00p ET |
Click here to open a support ticket electronically
For International Customer Service:
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